Family navigating aging together
Averra Senior Advisory Services

Helping Families Navigate Aging with Confidence.

When you're not sure what to do next for a loved one, Averra Senior Advisory Services provides expert guidance, personalized planning, and ongoing support to help families make confident decisions.

Free

Discovery Call — no obligation

30 Days

Guided Program duration

100%

Personalized to your family

Ontario

Local expertise, province-wide virtual

Who We Help

Guidance for Every Stage of the Journey

Whether you're in crisis or planning ahead, ASAS meets your family where you are.

Families Navigating Aging

Helping families understand care options, evaluate housing decisions, and create a clear, actionable plan for a loved one.

Family Caregivers

Reducing stress and providing expert guidance when caregiving responsibilities become overwhelming or unsustainable.

Seniors Planning Ahead

Helping older adults proactively prepare for future care needs, housing transitions, and long-term planning decisions.

Families Facing Major Transitions

Dedicated support during hospital discharges, dementia diagnoses, retirement home decisions, and long-term care planning.

The Challenges We Solve

Do Any of These Sound Familiar?

Mom can no longer live alone. What should we do?

Is it time for a retirement home?

How do we apply for long-term care?

Dad was discharged from hospital. What now?

What community supports are available?

How do we manage caregiver burnout?

How do we coordinate family decisions?

What should we be planning for next?

You don't need all the answers.
You just need a trusted guide.

Family consultation with Averra advisor
Our Services

Choose the Support That's Right for Your Family

Get Started

Free Discovery Call

30 Minutes · No Obligation

FREE

A no-obligation conversation to understand your situation and determine how Averra can help your family.

Most Popular
Core Program

Guided Family Navigation

30 Days

$299
  • 90-minute family consultation
  • Comprehensive family care assessment
  • Personalized Care Roadmap
  • Resource and service navigation
  • Family strategy session
  • Follow-up consultation
  • Action plan and recommendations

Families leave with:

ClarityDirectionPractical next stepsConfidence
Major Transitions

Transition Concierge

30–90 Days

$999

Starting at

Ideal for:

  • Retirement home transitions
  • Long-term care planning
  • Hospital discharge support
  • Dementia progression
  • Family crisis situations

Includes:

  • Dedicated navigation support
  • Family coordination
  • Service coordination
  • Housing guidance
  • Transition planning
  • Priority advisor access
Ongoing Support

Family Navigator Membership

Always Have Someone To Call

$49/month

Cancel anytime

  • Monthly check-ins with your advisor
  • Ongoing care guidance
  • Priority support access
  • Resource navigation
  • Educational webinars
  • Access to AgeWell caregiver resources
  • Continued planning support
The Process

How the Guided Program Works

01

Discovery & Assessment

We learn about your loved one, your family dynamics, and your goals through a comprehensive intake conversation.

02

Personalized Care Roadmap

We create a practical, written plan with immediate, medium-term, and future recommendations tailored to your situation.

03

Navigation & Support

We identify programs, services, housing options, and community resources — and help you access them.

04

Follow-Up & Next Steps

We review progress, answer new questions, and help your family move forward with clarity and confidence.

Our Methodology

The Averra CARE Method™

A structured, proven framework for understanding your family's situation and building a clear path forward.

C

Current Situation

Understanding where things stand today — health status, living situation, support systems, and immediate needs.

A

Abilities

Evaluating independence, mobility, cognition, and support needs to understand what level of care is appropriate.

R

Risks

Identifying safety concerns, caregiver stress, financial considerations, and future challenges before they become crises.

E

Evolution

Building a roadmap for future care and planning — so your family is always one step ahead, not one step behind.

Why Averra

Why Families Choose Averra

✕The Traditional Approach

  • –Families search alone online
  • –Conflicting advice from multiple sources
  • –Reactive decisions made in crisis
  • –Navigating multiple providers independently
  • –No clear, written plan

✓The Averra Approach

  • Personalized guidance from a dedicated advisor
  • One trusted expert — consistent, clear advice
  • Proactive, coordinated planning
  • Actionable recommendations and next steps
  • Ongoing support as your situation evolves
The Averra Ecosystem

One Family. One Plan. One Trusted Partner.

ASAS is the entry point — connecting your family to the full Averra ecosystem of care, technology, and community support.

Family Stories

Families We've Guided

"We had no idea where to start when Mom's dementia progressed. Averra's advisor walked us through every option, helped us understand the LTC application process, and gave us a real plan. For the first time in months, we felt like we were in control."

Sarah M.

Daughter, London ON

Dementia Guidance
"Dad came home from hospital and we were completely overwhelmed. Within 48 hours of calling Averra, we had a care plan, home care arranged, and a follow-up schedule. I don't know what we would have done without them."

James T.

Son, St. Thomas ON

Hospital Discharge Support
"My husband and I wanted to plan ahead before things got complicated. The Care Roadmap they created for us was incredibly thorough — it covered everything from housing options to legal planning. We feel so much more prepared."

Patricia L.

Client, Woodstock ON

Proactive Planning
Senior couple planning with advisor

"You don't have to navigate aging alone.
Averra is here to help."

Common Questions

Frequently Asked Questions

Get Started Today

Let's Build a Plan Together

Tell us a little about your situation. A senior advisor will reach out within one business day to schedule your free discovery call.

No obligation. A senior advisor will contact you within one business day.

Your Free Discovery Call Includes

  • A 30-minute conversation with a senior advisor
  • An overview of your options and next steps
  • Answers to your most pressing questions
  • A recommendation for the right ASAS program
  • No pressure, no obligation

Prefer to Call Directly?

Speak with a senior advisor today. Available Monday–Friday, 8am–6pm.

(519) 953-5810 info@averracare.ca

Service Area

London · St. Thomas · Woodstock · Stratford · Middlesex County and surrounding communities.
Virtual consultations available province-wide.

Future Capabilities

Online family assessments
Automated care plans
CareFlow integration
Ava AI recommendations
Family dashboards
Video consultations
Secure client portal

Home Care Services

Need hands-on personal care at home? Explore our full range of home care services.

View Services

For Healthcare Organizations

Staffing, programs, and consulting for retirement homes, LTC, and hospitals.

For Facilities

Community Programs

CareCircle, FaithCare, and MunicipalCare — community-funded support for seniors.

Community Initiatives